AI Optimization: getting recommended, not just ranked.
AI Optimization (AIO) is the practice of making a business the one that AI answer engines trust enough to name. It covers reputation and sentiment repair, Google Business Profile accuracy, citation-surface coverage, and the technical SEO that lets a model read you at all. AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) are subsets of AIO — tactics for earning a citation. AIO is the discipline that decides which citations are worth earning, and fixes what an engine currently believes about you before chasing more of them.
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What is AI Optimization?
By Ben Fisher, co-founder, Steady Demand — Diamond Google Product Expert · Last reviewed · Every figure below links to a dated study.
AI Optimization is the work of changing what AI answer engines believe about a business, so those engines recommend it by name. It has three inputs: reputation and sentiment, entity accuracy (led by Google Business Profile in local markets), and the citation surfaces a model actually reads. Traditional SEO feeds all three, but on its own it does not decide them.
Search used to hand you ten links and let you choose. An answer engine hands you one paragraph and three names. That is not a ranking problem with new software — it is a different problem. A ranked page competes for a click. A recommended business competes for a model’s confidence that naming you will not embarrass it.
This is why AI Optimization starts with reputation rather than keywords. A model that is unsure about you simply leaves you out. Ambiguity is not a neutral state in an answer engine — it is a disqualification.
Trust is the new PageRank. Recommendations and citations are the new links.
AIO vs AEO vs GEO vs SEO
The terms get used interchangeably. They are not the same scope, and the difference matters when you are buying.
| Term | What it optimizes | Primary question it answers |
|---|---|---|
| SEO | Rankings and clicks in a list of links | Can we be found and clicked? |
| AEO | Being extracted as the answer to a question | Can a machine lift our answer cleanly? |
| GEO | Being cited inside a generated response | Will the model quote or link us? |
| AIO | What the engine believes about the entity — reputation, sentiment, accuracy, and citation surface together | Will the model recommend us by name, and what happens after it does? |
AEO and GEO are execution layers inside AIO. An agency selling only one of them is selling you a tactic and calling it a strategy.
You will also see this work sold as AI search optimization, LLM optimization (LLMO), AI visibility, answer engine optimization, generative engine optimization, and AI SEO. They all describe the same territory. We use AI Optimization because the job is broader than earning a citation — it starts with what the engine already believes about you.
How many businesses do AI engines actually recommend?
Very few. The shortlist collapsed from ten links to roughly three names, and most businesses are not on it — including businesses that rank well in ordinary search.
Two numbers make the case on their own. Google’s local pack shows about a third of businesses. ChatGPT recommends about one in eighty. The businesses that survive that cut are not the ones that ranked hardest. They are the ones an engine could verify quickly and describe confidently.
Meanwhile the click itself is disappearing. Position one loses roughly 58% of its clickthrough when an AI Overview sits above it (Ahrefs, Feb 2026) — but pages cited inside an AI Overview see about 120% more organic clicks (Seer Interactive, Apr 2026). Being in the answer and being under it are now completely different businesses.
Why can’t you just “rank” in AI?
Because there is no stable ranking to hold. Ask an answer engine the same question twice and it frequently names a different business.
Google local pack — repeat query
Gemini — repeat query
We ran the test. On immediate repeat queries, cited domains overlapped only 46% (Jaccard 0.463). Full result-set overlap was 0.177 for Gemini against 0.884 for the local pack. Rephrase the same question three ways and source agreement drops to about 40%.
Across engines it is worse. Gemini and ChatGPT shared only 8.3% of cited domains, and named the same top business on just 4.2% of queries. For local questions, the two engines are reading close to different internets.
This is why “I show up here but not there” is normal
It is the single most common thing a business owner tells us, and it is usually not a symptom of anything broken. It is the system behaving as designed. Which means the honest goal is not a position. The goal is to be the business the engine keeps returning to across phrasings, across sessions, and across engines — because you are the easiest one to verify and the safest one to name.
It also means the ground moves. On August 20, 2026, ChatGPT’s Reddit citations for local queries went from 41.7% to 0.0% overnight, while citations to business websites jumped from 15.9% to 42.8%. Anyone who had built a strategy on seeding Reddit threads lost it in a day. That is why this is monitored work, not a project you finish.
How does Steady Demand do AI Optimization?
Five stages, in this order. Reputation comes first because everything downstream inherits it — there is no point earning citations that describe you badly.
Reputation cleanse
We pull what the engines currently say about you and separate it into positive and negative sentiment — regardless of whether the underlying claim is accurate. That distinction is deliberate. An engine acts on what it has absorbed, not on what is fair. A three-year-old complaint that was resolved still shapes the answer if nothing has displaced it.
Because citations drift, we do not treat a single pull as truth. We sample repeatedly across phrasings and engines and work from the pattern.
Sentiment remediation
Every identified negative gets a target: move it to neutral, or move it to positive. There are five levers, and we pick per issue rather than applying all of them — detailed in the next section.
Entity and Google Business Profile accuracy
In local markets this is the highest-leverage technical work there is, and we can show why. Google’s AI Mode cites Google Maps in 79.8% of its citations. Your profile is not a listing anymore. It is the primary record the answer is built from.
Citation-surface work
We map which queries you are cited in and which you are excluded from, then work the surfaces that actually feed those answers — not a generic directory list. Gemini sends 59.9% of its citations to business websites, so the site itself is a citation surface, not just a landing spot. This is where AEO and GEO execution lives: content built to survive extraction, technical SEO so a crawler can read it, press and third-party coverage where the engine is already looking.
Continuous monitoring
Results shift back. Data changes, engines change grounding, competitors move. We re-sample on an ongoing basis and report what moved, what reverted, and what we did about it.
How do you change what AI says about a business?
You move sentiment. Negative becomes neutral, neutral becomes positive — using five levers, chosen per issue.
Answer engines do not count stars. They read. LLMs weigh review depth over review volume, detect shared phrasing that signals manipulation, and flag mixed sentiment sitting inside a 4.5★ review. A business with fifty specific, detailed reviews can out-signal one with thousands of thin ones.
And consumers check. 97% of AI users double-check an AI recommendation against real reviews (BrightLocal, Mar 2026), while 45% now use AI for local business recommendations, up from 6% a year earlier. Getting named by a model and then failing the verification click is worse than not being named.
Is there a star rating threshold for AI recommendations?
Yes — roughly 4.5 stars. And once you clear it, a higher rating stops helping. This is the finding that surprises people most, and it is ours.
Businesses AI recommends
Plain Google search baseline
Read that carefully, because it inverts the standard advice. The businesses AI recommends are rated slightly lower on average than the ones plain search returns. Within the recommended set, how often a business got named had a correlation of 0.013 with its rating — essentially zero. Our AI Overviews vs AI Mode study found the same flatness across surfaces: 4.77★ average on AI Overviews, 4.75★ on AI Mode.
Reputation is a pass/fail gate, not a dial you can turn.
So the practical rule is blunt. Get above roughly 4.5★ and stay there — 90% of AI-recommended businesses are above it, and on the consumer side 31% will now only use a business rated 4.5★+ (up from 17% a year ago) and 68% require at least 4.0★. Below the gate you are invisible to both. Above it, chasing 4.9★ buys you almost nothing from the engines.
Review volume behaves the same way. AI-recommended businesses averaged 919 reviews against a 846 baseline — but their median was lower, 295 against 322. The average is pulled up by a handful of huge outliers, not by volume being a lever. Local Falcon puts the local 3-pack entry point at a median of 47 reviews with ratings clustered between 4.5★ and 4.9★.
This is exactly why the money is in sentiment rather than in star-chasing. Once you are through the gate, what moves the needle is what the reviews say and what the rest of the web says alongside them — not the number above them.
Engaging in conversations
Responding where the sentiment actually lives — reviews, forums, threads, Q&A — so a resolution exists alongside the complaint.
Creation of content
Publishing the material that answers the objection directly, structured so a model can lift it cleanly.
Technical SEO
Making sure the corrective content is crawlable, readable, and attached to the right entity. If a model cannot read it, it does not exist.
Press releases
Introducing new, verifiable, third-party signal on surfaces the engines already trust and re-crawl.
Changing the business itself
Sometimes the sentiment is correct. If the complaint is real and recurring, the honest fix is operational. We will tell you when that is the answer.
That last one is not a throwaway. It is the most common reason a reputation program stalls, and most agencies will not say it out loud.
Why is Google Business Profile the center of local AI Optimization?
Because Google’s AI Mode builds local answers primarily out of Google Maps data. We measured it across 8,000 searches and 86,645 citations.
Read those together. Every local-intent query we tested surfaced AI Mode, and four in five of its citations went to Google Maps. AI Overviews behaves almost oppositely, sending 73.5% of citations to business websites. Optimizing for one and assuming it covers the other is a mistake we see constantly.
So the practical answer for a local business is not exotic. Your Google Business Profile is your AI presence, and profile accuracy, categories, services, attributes, hours, photos and review substance are AI Optimization work — not legacy local SEO housekeeping. We have run this side of it for over a decade, including profile reinstatements and removing fake competitor listings that distort the entity picture the engines read.
The commercial pressure is arriving too: ads already appear on 58.3% of local-intent ChatGPT queries. Organic recommendation space is being priced in real time.
Three things the AI optimization industry keeps getting wrong
We tested each of these because they are repeated everywhere and sold as deliverables. They did not hold up.
Myth: the closest business wins the AI answer. Distance and AI ranking are effectively uncorrelated.
r = 0.001
It isn’t. Local Falcon ran 60,000 simulations across 4,423 businesses in 20 countries and found effectively zero correlation between distance and ranking position inside AI Overviews — a correlation coefficient of 0.001.
Proximity still does one job: it decides whether you are eligible at all. Inside a four-mile radius, closer businesses appeared 72.0% of the time versus 68.5% for slightly farther ones. Distance is a gate, not a dial. Once you are through it, reputation and authority decide the answer — which is why “we’re the nearest one” stopped being a local strategy.
The same pattern shows up in the grounding data. Yelp appeared in ChatGPT’s grounding on 95.83% of our prompts but was cited only 1.04% of the time. Being present is not being chosen.
Local Falcon AI Overviews whitepaper · Steady Demand prompt testing, Aug 2026Myth: schema markup is what gets you cited by AI. It depends entirely on which surface you mean.
Surface-specific
Half right, and the half that’s wrong costs local businesses money. We crawled 25,898 cited pages. Schema was present on 64.0% of pages cited by AI Overviews but only 58.7% of pages cited by AI Mode. Schema tracks with citation on one surface and much less on the other.
The reason matters: AI Mode, on local queries, is working from Google’s pre-packaged local data rather than from your page. So for a local business, LocalBusiness and FAQ schema is worth doing for AI Overviews — and it is not what wins you the AI Mode answer. Your Google Business Profile is.
Correlation is also not causation here. Ahrefs tracked 1,885 pages that added JSON-LD and measured no significant citation lift afterward. Pages that already deserve citation tend to have schema. Adding schema to a page nothing else recommends does not summon one.
Steady Demand, AI Overviews vs AI Mode, Aug 22 2026 · Ahrefs, 2026Myth: an agency can tell you exactly what your customers type into ChatGPT and AI Mode. Nobody has that data.
Nobody does
There is no keyword volume tool for private conversations with a model. Any vendor showing you a definitive prompt volume report is showing you a model of a guess, dressed as a measurement.
What we do instead: build informed query sets from your industry and service mix, mine People Also Ask and related-question data, and research directly inside the engines and against their APIs to see what a question of that shape actually returns. It is our own process and it is genuinely good — but it is inference, and we label it as inference.
Steady Demand methodologyHow is AI Optimization reported and measured?
A monthly report in plain language — not a dashboard of metrics you have to decode. And it does not stop at visibility. It tracks what happened after the recommendation.
Written for a business owner, not a marketer. Every line is an activity, a date, and a result.
Where you give us Google Search Console access and call tracking access, we connect the two halves: what we did, when we did it, and the contact form and call volume that followed. Being recommended is the start of the measurement, not the end of it. A citation that produces no calls is a vanity metric, and we would rather find that out early and change the work.
We will also tell you when something reverted. It happens, engines shift, and a report that only shows wins is not a report.
How long does AI Optimization take to work?
Weeks, not months — when the recommendations are actually implemented. That caveat carries real weight. The work that moves fastest is often work only you can authorize.
Some changes take longer, and some will flip back to old results as the underlying data shifts. That is not a failure state, it is the nature of the surface. In one of our controlled tests on Google Business Profile services, we saw measurable movement in 72 hours, with the visibility gain holding stable for 21+ months afterward. Sentiment repair is slower by nature — you are waiting on new signal to accumulate and displace old signal.
What we will not do is promise a timeline to a specific position, because as our drift research shows, positions in answer engines are not stable enough to promise. We commit to the work, the cadence, and honest reporting on both.
Who is AI Optimization for?
Businesses already doing marketing well enough that invisibility in AI is the thing holding them back — not businesses hoping AI will substitute for a foundation they never built.
Established local businesses
Single or few locations, doing $1M+ in annual revenue, already investing in SEO and other marketing channels.
- You rank well but competitors keep getting named by ChatGPT
- You have real review volume and some of it is working against you
- Your Google Business Profile is live but has never been treated as an AI asset
Franchises & multi-location brands
Where sentiment and entity accuracy have to hold consistently across a portfolio, and one bad location distorts the brand-level answer.
- Location-level reputation variance
- Profile and data consistency at scale
- Fake and duplicate listing cleanup
Agencies (white label)
We run AI Optimization underneath your brand, with the research and methodology behind it.
- Reputation and sentiment programs
- GBP at scale, including reinstatements
- Reporting you can hand straight to a client
Not a fit: pre-revenue businesses, anyone wanting a guaranteed position in an AI answer, and anyone who wants the reputation problem hidden rather than fixed.
What clients say, and what our own rating is
Earlier on this page we put the AI recommendation threshold at roughly 4.5★. It would be a strange thing to sell without clearing it ourselves. Our own Google Business Profile sits at 4.9★ across 269 reviews — and the negative ones are still there, answered, because burying them is not the job.
Massive improvements in local SEO… Our SEO rep Ashley is INCREDIBLE. She moved the needle so much for us which in turn makes the phone ring.
Steady Demand did an amazing job with helping us recover our 131 Google Reviews that had disappeared earlier this year. We were devastated by the impact to the business.
We had been struggling with getting a client’s Google Business Profile approved… Christine and the team reviewed everything, gave top-notch advice, and stuck with us for MONTHS.
Reviews are for our Google Business Profile and local search work — the foundation AI Optimization is built on. Verbatim, trimmed only for length.
What does AI Optimization cost?
Steady Demand’s AI Optimization starts at under $1,000 per month. The industry average for comparable AEO/GEO retainers is three to five times that.
Under $1,000/mo
Full AIO program — reputation cleanse, sentiment remediation, GBP and entity accuracy, citation-surface work, monitoring, plain-language monthly reporting.
- 10+ years of semantics and entity work behind the process
- A tested, repeatable method — humans on the account, not a tool subscription
- Built to scale without the price scaling with it
$3,000–$50,000/mo
Published market rates for AEO/GEO services in 2026.
- $3,000–$5,500/mo entry-level advisory and tactical
- $10,000+/mo mid-market full service
- $50,000+ minimum for enterprise engagements
Every engagement opens with a real audit and discovery. We sample what the engines already say about you, separate the positive from the negative, and test a set of queries for your market before we touch anything — that part is specific to you and it is where the programme starts.
What we are not rebuilding each time is the method around it. The framework is tested and repeatable, so the hours go into your account rather than into inventing a process on your budget. The research on this page is the same research we run those accounts on. That is what the price reflects.
AI Optimization questions, answered
Is AI Optimization just SEO with a new name?
No. SEO optimizes for a position in a list of links. AI Optimization changes what an engine believes about your business so it names you in an answer. They overlap — technical SEO is one of the levers we use, and good SEO content is often what gets cited — but the goal, the measurement, and the starting point are different. AI Optimization starts with reputation and sentiment. SEO does not.
My SEO is already strong. Why would I need this?
Because AI Mode is becoming Google search. Every local-intent query we tested surfaced AI Mode, and it cites Google Maps in 79.8% of citations — not the ranked pages your SEO earned. Position one already loses about 58% of its clickthrough when an AI Overview sits above it. Strong SEO is a genuine advantage going into this work. It is not a substitute for it, and it is not protection against the surface changing underneath it.
Why do I show up in one AI engine but not another?
Because the engines are reading different sources. In our research, Gemini and ChatGPT shared only 8.3% of cited domains and named the same top business on 4.2% of queries. Even within a single engine, repeat queries returned the same top business just 7.9% of the time for Gemini — against 90.2% for Google’s local pack. Inconsistency is the normal state of these systems, not a sign something is broken on your end.
Can you guarantee ChatGPT will recommend my business?
No, and be careful with anyone who does. Answer engines are not stable enough to guarantee a position in — our own drift research is the evidence for that. What we commit to is the work, a consistent cadence, and reporting that shows what moved, what reverted, and what we did next.
Do you know what people are actually typing into ChatGPT and AI Mode?
No one does, and we will not claim otherwise. There is no keyword volume tool for private conversations with a model. We build informed query sets from your industry and services, mine People Also Ask and related-question data, and research directly in the engines and against their APIs. It is a strong process and it is ours — but it is inference, and we label it that way in your reporting.
Does schema markup get you cited by AI?
It depends entirely on which surface you mean, and for local businesses that distinction is expensive to get wrong. We crawled 25,898 cited pages. Schema was present on 64.0% of pages cited by AI Overviews but only 58.7% of pages cited by AI Mode. Schema tracks with citation on AI Overviews and considerably less on AI Mode — because AI Mode, on local queries, is assembling answers from Google’s pre-packaged local data rather than from your page.
Correlation is also not causation. Ahrefs tracked 1,885 pages that added JSON-LD and measured no significant citation lift afterwards. Pages that already deserve citation tend to carry schema; adding schema to a page nothing else recommends does not produce one.
Practically: LocalBusiness and FAQ schema is worth implementing and we do it properly. It is not what wins the AI Mode answer for a local business — your Google Business Profile is. Be wary of any AEO package whose main deliverable is schema.
How much does Google Business Profile matter for AI recommendations?
For local businesses it is the single most important asset. Google’s AI Mode sends 79.8% of its citations to Google Maps. That makes your profile the primary record the answer is assembled from — categories, services, attributes, hours, photos and the substance of your reviews are all AI Optimization work, not routine local SEO housekeeping.
How do reviews and star ratings affect what AI recommends?
There is a threshold at roughly 4.5 stars, and clearing it matters far more than exceeding it. In our citation research, 90% of AI-recommended businesses were rated 4.5★ or higher and 97% were above 4.0★. But the businesses AI recommended averaged 4.75★ against a plain-search baseline of 4.84★ — the baseline was the higher-rated group. Within the recommended set, rating correlated with how often a business got named at 0.013, essentially zero.
So reputation is a pass/fail gate, not a dial you can turn. Get above about 4.5★ and stay there; pushing from 4.7★ to 4.9★ buys you almost nothing from the engines. Volume behaves the same way — AI-recommended businesses had a lower median review count than the baseline (295 vs 322), with the average pulled up by a handful of large outliers.
What moves things is what the reviews say. Answer engines read them rather than counting them: they weigh depth over volume, detect repeated phrasing that signals manipulation, and pick up mixed sentiment buried inside a high star rating. The consumer gate is tightening too — 31% will now only use a business rated 4.5★+, up from 17% a year ago, and 97% of AI users double-check a recommendation against real reviews.
What if the negative sentiment about my business is inaccurate or unfair?
We work on it regardless of whether it is accurate. That is deliberate — an engine acts on what it has absorbed, not on what is fair. A resolved complaint from three years ago still shapes the answer if nothing has displaced it. The levers are the same: engaging in the conversation, publishing content that answers it, technical SEO so that content is readable, and third-party coverage. Where the complaint turns out to be accurate and recurring, we will tell you that the honest fix is operational.
How long does it take to see results?
Usually weeks, not months — when the recommendations get implemented. Some changes take longer, and some results flip back as the underlying data shifts, which is why monitoring is continuous rather than a final phase. In one controlled Google Business Profile services test we measured movement within 72 hours that then held for 21+ months. Sentiment repair is slower, because you are waiting for new signal to accumulate and displace old signal.
What exactly do you report on each month?
A plain-language report of activities, dates, and results — written for a business owner, not a marketer. Where you provide Google Search Console and call tracking access, we tie the work directly to contact form submissions and call volume. Being recommended is where measurement starts, not where it ends: a citation that produces no calls is a vanity metric and we would rather find that out early.
Do I still need SEO if I’m doing AI Optimization?
Yes, and more than before. Your website is a citation surface, not just a landing spot — Gemini sends 59.9% of its citations to business websites and AI Overviews sends 73.5%. If a crawler cannot read your pages, no amount of reputation work will get them quoted. Technical SEO is one of the five levers we use to move sentiment, because corrective content that is not crawlable does not exist as far as an engine is concerned. What changes is the goal: SEO used to end at the ranking. Now the ranked page is raw material for an answer someone else assembles.
How do I get my business recommended by ChatGPT specifically?
Make yourself the easiest business in your market to verify, then make sure what gets verified is positive. ChatGPT is not consulting a ranking — it is assembling an answer from whatever sources it grounded on for that particular phrasing, and those sources move. Ours moved dramatically on August 20, 2026, when ChatGPT’s Reddit citations for local queries dropped from 41.7% to 0.0% and its citations to business websites jumped from 15.9% to 42.8% overnight.
Practically that means: an accurate, complete entity record; review substance that a model can quote rather than just a star count; content that answers the actual question in extractable form; and third-party coverage on surfaces the engine is already reading in your vertical. There is no universal source list — in our data Reddit dominated auto repair while legal directories dominated personal injury. Which surfaces matter is a per-vertical question, and we test it rather than assume it.
What about Perplexity, Claude and Copilot — do those matter?
They matter less than ChatGPT and Google today, and they behave differently enough that you cannot assume one strategy covers all of them. Published 2026 referral estimates put ChatGPT far in front, with Gemini, Perplexity, Copilot and Claude sharing the remainder. Their citation habits diverge sharply — Claude overlaps only about 13% of its cited domains with ChatGPT, and both Claude and Copilot lean heavily on LinkedIn for social citations where ChatGPT leaned on Reddit.
Our method is engine-agnostic on purpose. We sample across engines rather than optimizing for one, because the underlying work — accurate entity, positive sentiment, credible third-party coverage — is what all of them are reading. Chasing a single engine’s current quirk is how you end up with a strategy that expires on a Tuesday.
Do I need an llms.txt file?
No. Ahrefs analyzed 137,000 sites and found 97% of llms.txt files received zero bot traffic — the crawlers simply are not requesting them. No major AI provider has committed to reading the file in production, and Google states plainly that you do not need to create machine-readable files or Markdown to appear in its generative features, and that it ignores them. John Mueller has compared llms.txt to the keywords meta tag.
It costs almost nothing to add, so we will not talk you out of one. But if it appears as a line item on an AI optimization proposal, ask what else is on there.
How do you measure AI visibility when the results keep changing?
By sampling repeatedly instead of checking once. A single lookup is close to meaningless on a surface where repeat queries return the same top business 7.9% of the time. We run a defined query set across engines and across phrasings on a schedule, and report the pattern — how often you appear, for which question shapes, on which engines, and what is being said about you when you do.
Then we connect it to outcomes. With Google Search Console and call tracking access, your report ties the activity to contact form submissions and call volume. Visibility that never becomes a phone call is a number, not a result, and we would rather surface that early and change the work.
How do I choose an AI optimization or AEO agency?
Ask four questions, and treat vague answers as answers.
What is your actual method? A real one names its steps — entity work, sentiment remediation, citation-surface mapping — rather than promising to “optimize your content for AI.” What will you report? Citation rates and AI-referred contacts, not impressions. How does this connect to my SEO? If they treat the two as separate products, they do not understand that the content being cited is largely the content that ranks. What can you prove? Ask for tested findings with sample sizes, not opinions about where search is going.
Four red flags worth walking away from: a guaranteed position in an AI answer (the surface is not stable enough to promise one); a deliverable that is mostly schema markup; a definitive report of what prompts your customers type, which nobody can produce; and visibility reporting with no line connecting it to leads.
What does AI Optimization cost, and who is it for?
Steady Demand’s AI Optimization starts at under $1,000 per month, against a published industry range of $3,000 to $50,000+ per month for comparable AEO/GEO retainers. It is built for established businesses doing $1M+ in annual revenue that already invest in SEO and other marketing — single-location and small multi-location businesses first, franchises and multi-location brands second, plus white-label programs for agencies.
Ben Fisher
Co-founder & Lead Consultant, Steady Demand · Diamond Google Product Expert
Over 25 years in internet marketing, practising SEO and social since 1994, with more than a decade of that spent specifically on semantics, entity optimization and Google Business Profile — including profile reinstatements and large-scale fake listing removal. Published in Search Engine Land, Search Engine Journal and BrightLocal; featured in Forbes, Inc., Fast Company and Moz.
The research cited throughout this page is Steady Demand’s own, published with methodology and sample sizes in our AI & GBP research index and local search AI industry index.
Find out who AI is recommending instead of you.
A 30-minute consult. We check the positive and negative sentiment the engines currently hold about your business, and run a few sample queries to show you what comes back — about you, and about whoever is being named in your place.
Who actually works on your account
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Ben FisherCo-Founder · Diamond PE
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David LindahlCo-Founder / GM
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Crystal HLSA · Platinum PE
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Kevin PSEO · Gold PE
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Christine TSocial · Gold PE
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Jerry WSocial · Silver PE
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Ashley MSEO Specialist
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Marissa PSEO Specialist
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James HGBP Specialist
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Chris ILSA & GBP
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Chuck DugasClient Advisor
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Tony HillGrowth Specialist
This is the team. Five are Google Product Experts — one Diamond, one Platinum, two Gold and one Silver — recognised by Google itself for the product your local visibility depends on. Every account is run by the people above, in-house.
Prefer to talk first? Call 888-778-0401.
Best fit: $1M+ annual revenue, already investing in SEO. Programs start under $1,000/mo.
Research cited on this page
- Steady Demand — Grounding Drift, AI Citation Ledger, Gemini vs ChatGPT, AI Overviews vs AI Mode, ChatGPT Ad Presence, Foursquare Myth Study, GBP Custom Services test. Methodology and sample sizes: AI & GBP research index.
- SOCi — 2026 Local Visibility Index (~350,000 locations): ChatGPT recommended 1.2% vs 35.9% local 3-pack visibility.
- Local Falcon — June 2026: 74.9% of restaurants absent from Google AI recommendations; 83% invisible on ChatGPT. AI Overviews whitepaper: 60,000 simulations across 4,423 businesses in 20 countries — distance-to-ranking correlation of 0.001, with closer businesses appearing 72.0% vs 68.5% inside a four-mile radius. January 2026: median 47 reviews to rank in the local 3-pack, ratings clustered 4.5–4.9★.
- BrightLocal — Local Consumer Review Survey 2026: 45% of consumers use AI for local business recommendations (up from 6%); 97% double-check against real reviews; 31% will only use a business rated 4.5★+ (up from 17%); 68% require 4.0★+ (up from 55%).
- Ahrefs — February 2026: −58% clickthrough for position one with an AI Overview present. 2026: no significant AI citation uplift across 1,885 pages that added JSON-LD.
- Seer Interactive — April 2026: +120% organic clicks for pages cited in an AI Overview.
- SparkToro — June 2026: 68.01% of US Google searches end without a click.
- Steady Demand — AI Overviews vs AI Mode, Aug 22 2026: 25,898 cited pages crawled; schema present on 64.0% of AI Overviews-cited pages vs 58.7% of AI Mode-cited pages. Citation Ledger star ratings: AI-recommended average 4.75★ / median 4.8★ / 90% at 4.5★+ against a plain-search baseline of 4.84★ / 4.9★ / 99.6% at 4.0★+; rating-to-frequency correlation 0.013.
- Industry pricing benchmarks compiled from published 2026 AEO/GEO agency rate cards.
Full index of 283 findings across both Steady Demand research indexes. Last reviewed September 2026.
