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Google My Business Adds New Workflow for Claiming and Review Chips

Ben Fisher · April 6, 2021 ·

In an effort to bring more and more functionality to the Transparent Merchant Experience, GMB has now made it so if you are claiming a listing, instead of making you go to a whole new page, you are given a lightbox instead.

The second update is that the “Sort by” section on reviews has been changed to be more in alignment with the new design standard we have been seeing GMB rollout across multiple surfaces. This change is the addition of “CHIPS” to the GMB profile on desktop.

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About Ben Fisher

As a specialist in local SEO, Ben has been helping businesses grow their online presence since 1994. Thanks to his contributions to the Google My Business Forum, Ben has been hand-picked by Google as a Google My Business Product Expert. Ben is also a contributor to the annual Moz Local Search Ranking Factors Study, and a regular contributor to BrightLocal.

Ben is the co-founder of Steady Demand, a local SEO and social media company. The team at Steady Demand specializes in helping clients fight map spam, navigate the most complex Google My Business issues, and troubleshoot ranking issues on Google.

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If you'd rather give us a call, or schedule an appointment we can be reached at (888) 778-0401.

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